Our products. Our services. Your growth.
Collaborating with the best people. Connecting to the best network. Our focus is on providing next-generation access technology to our partners first to gain a competitive advantage.
Be a Partner. Be a part of Zen.
Are you a Service Provider looking to interconnect directly into the best network in the industry? Look no further.
The 'Zen' way
From our cutting-edge network, to customer-focused API and account management services, you'll have access to a whole host of benefits tailored for your requirements.
WE'RE ON A MISSION TO BE...
The UK's alt-net aggregator of choice in the channel
Late last year we announced our ambition to become the aggregator of choice for alt-net full fibre infrastructure providers, giving channel partners access to the biggest full fibre footprint of any supplier in the UK.
Say hello to The Fibre Hub
Now that ambition is being realised. The Fibre Hub is open for business. As a first step, existing Zen partners can offer their customers access to CityFibre's huge full fibre footprint via our dedicated wholesale platform, alongside the already existing Openreach footprint.
And that's just the beginning. CityFibre will be closely followed by the footprints of Freedom Fibre and Trooli, with many more in the pipeline.
Our partners benefit from...
- Access to a huge alt-net full fibre footprint and lots of choice. CityFibre is live and will shortly be followed by Freedom Fibre and Trooli with many more are in the pipeline.
- Alt-net footprints are accessible via our Campaign Centre FTTP tool, allowing our partners to segment and download address data for use in customer acquisition campaigns. We also provide self-serve white label and brandable campaign material. Extra resources and marketing development funds are available for qualifying campaigns.
- Zen partners benefit from highly competitive commercials. The Zen Partner team can tell you more.
What does a Partnership with Zen bring to your business?
Independent Thinkers
We're honest, straight-talking, and transparent. Because we know the best way to grow our business is to help you grow yours. With no shareholders to satisfy, we can reinvest our profits back into making Zen an even better business. It's what really differentiates us from our major competitors.
True partnership
Every partner, large or small, is important to us. Our flexible approach to working with our partners as individuals helps us to meet your needs and maximise your opportunities. You will also have access to key decision makers to influence our plans.
A network you can believe in
Bigger. Better. Faster. We've invested thousands of hours and millions of pounds - £12m to be a little more exact - creating a high-capacity network built to meet your demands. We are widely recognised as having the best network in the industry connecting your customers through our network of 700 on-net PoP's which is further supported through strong partnerships with our off-net carriers.
People first
Our people-first approach means that we're motivated by your success and our entire business is structured to help you succeed. As a Zen partner, you have direct access to our operations teams in technical support, provisioning, billing and service management as well as on-hand daily support from our account management teams. We make sure you have direct and dedicated access to the support you need – no more jumping through hoops to get to the right people.
Zen Ethos
Happy staff. Happy customers. Happy businesses. A mantra we've been chanting since 1995. Most of all, we're focused on long-term success for our partners. Building outstanding networks, but also outstanding relationships.
Award-winning service
We know many providers state they have award-winning service. But how many providers can say they are Which? Customer Service Brand of the Year 2024? We can, beating household names such as Jet2, NFU Mutual, Richer Sounds and Viking. That's because we don't use pushy salespeople or hierarchies. Everyone is equal, delivering an exceptional and honest service for you.
You have the control
With our purpose-built portal and API, and our on-hand training and learning support, we give you all the tools you need to grow and develop your business the way you need.
We're a Certified B Corporation
Meaning we're making a positive impact on our people, community, planet, customers, and the ways we collaborate.
Our sutainability promise
675 solar panels on our HQ's roof. A router refurbishment scheme. Reaching Net Zero by 2040. We're always doing our bit for the planet.
