Say hello to SOGEA

Simplify business with superfast broadband all in one single order.

We've heard the term and we've said it plenty, but what exactly is SOGEA?

Single Order Generic Ethernet Access (SOGEA) is a new Openreach product which enables providers to order FTTC without a phone line – you've got everything you need within a single order. SOGEA will bring a big shakeup to telecoms in the UK and it is one that we cannot ignore.

Why SOGEA?

Currently most homes and businesses connect to Openreach's infrastructure using WLR with broadband then added on top. Zen, like most other ISPs, then bundle these together as packages by default.

However, in the world of technology today most people only have this fixed line because it is necessary for their broadband to work. With the advancement and cost effectiveness of mobile handsets and VoIP, and the nationwide rollout of full fibre networks, there is less and less requirement for old phone services.

SOGEA enables consumers and businesses to buy a broadband connection without the need for a phone line. Instead, your customers can get a voice service on a SOGEA line, although it will need to be an IP-based solution like VoIP.

SoGEA Then Diagram
SoGEA Now Diagram

What are the benefits of SOGEA?

Easy to install

With only one order to manage you will have less to deal with.

Future-proof connectivity

You don't need to worry about migrating when the WLR closure comes.

Great for data only customers

And no need for your customers to worry about unexpected call charges.

Ideal for VoIP

Gives you an opportunity to improve margins by using VoIP rather than WLR calls.

Reduce the risk of accidental ceases

Stops customers from cancelling WLR services they don't need and the broadband service at the same time.

Backed up by Zen Support

Easy to order in our portal and backed up by our award winning Zen support.